Effective Date: September 6, 2026
This Privacy Policy (“Privacy Policy”) describes how Servioo Solutions Pvt. Ltd. (“Servioo,” “Company,” “we,” “us,” or “our”) collects, uses, processes, stores, shares, and protects personal information obtained from users of the Servioo mobile application, website, and related services (collectively, the “Platform”).
By accessing, downloading, registering on, or using the Servioo Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and processing of your information in accordance with this Privacy Policy and applicable laws.
We may collect the following categories of information:
We may automatically collect certain technical information, including:
Servioo may collect and process personal information for the following purposes:
Servioo operates as a technology platform that facilitates connections between customers and independent service providers or vendors.
Where necessary to fulfil a service request, relevant customer information may be shared with the appropriate vendor or service provider. Such information may include:
Servioo does not sell personal information to third parties for their independent marketing purposes.
However, information may be disclosed where required by law, court order, government authority, or to protect the rights, safety, and security of Servioo, its users, or the public.
The Platform may request access to your location to provide location-based services and identify service availability.
Location information will be collected only where permitted by your device settings and applicable laws. Users may withdraw location permission through their device settings; however, certain Platform features may be affected.
Payments made through the Platform may be processed using authorized third-party payment service providers.
Servioo may receive transaction-related information necessary to confirm payments, manage bookings, resolve disputes, and maintain financial records.
The Company does not intentionally collect or store complete payment card or banking credentials unless required for a specific service and permitted by applicable law.
Servioo implements reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
Despite our efforts, no electronic system, transmission, or storage method can guarantee absolute security. Users acknowledge and accept the inherent risks associated with internet-based services.
Personal information will be retained only for as long as reasonably necessary to:
Information may be securely deleted or anonymized when it is no longer required, subject to applicable legal and regulatory requirements.
Subject to applicable law, users may request information regarding their personal data or request correction of inaccurate information.
Users may contact Servioo through the official contact channels for privacy-related concerns or requests.
The Platform may use or integrate third-party services, including payment processors, communication services, analytics providers, or other technology providers.
Such third parties may process information in accordance with their respective privacy policies and applicable laws. Servioo is not responsible for the independent privacy practices of third-party services.
Servioo may collect identification, business, contact, banking, and other information from vendors or service providers for verification, service facilitation, payment settlement, compliance, and operational purposes.
Vendors and service providers are responsible for maintaining the confidentiality and security of customer information received through the Servioo Platform and may use such information only for legitimate service-related purposes.
The Platform is not intended for individuals who are not legally eligible to enter into a binding agreement under applicable law.
Servioo does not knowingly collect personal information from children without appropriate legal authorization.
Where applicable, the Servioo website or Platform may use cookies, software development kits (SDKs), and similar technologies to improve user experience, analyze usage, maintain security, and enhance Platform functionality.
Users may manage certain preferences through their browser or device settings.
Servioo reserves the right to modify or update this Privacy Policy at any time.
Any revised Privacy Policy will be made available through the Platform or other official communication channels. Continued use of the Platform after the revised policy becomes effective may constitute acceptance of the updated Privacy Policy, subject to applicable law.
This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with this Privacy Policy shall be subject to the jurisdiction of the competent courts, subject to applicable law.
For questions, concerns, complaints, or requests relating to privacy or personal information, please contact:
Servioo Solutions Pvt. Ltd.
Email: servioosolutionspvtltd@gmail.com
Registered Address: bidadi, Karnataka, India
By accessing or using the Servioo Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, processing, storage, and sharing of your information as described herein and as permitted under applicable law.